Planning Permission

Our Privacy Policy

How We Use Your Details

Extension Costs (hereinafter referred to as ‘The Company’) has adopted the following privacy policy as part of our commitment to protect any personal information ("Personal Information") which you may provide to us through this site (hereinafter referred to as the ‘Website’) or by any other means. Any change to this privacy policy will be posted on this website and will become effective 5 days after posting. Please note that this privacy policy does not apply to other websites we link to. Personal information which you choose to provide to other websites will be subject to the privacy policies of those websites.

What Data Do We Collect?

We collect two types of data on this site, firstly through the use of cookies & analytics software we collect non-personal & non-identifiable information, this data helps us improve the service by monitoring what aspect of the website users find most useful. You can refuse cookies by blocking them through you internet browser; you may find however use of this website is limited as a result.

We also collect Personal Information that you provide us through the use of the ‘Get Quote’ feature. This personally identifiable data is passed on to 3rdparties that meet the criteria you have chosen, for example, if you request a quote for a particular product or service we will pass your Personal Information onto to a number of carefully selected suppliers/contractors who can fulfil your request, these companies will then contact you directly to arrange a quote.

By disclosing your Personal Information to us using this Website or over the phone, you consent to the collection, storage and processing of your personal information in the manner set out in this Privacy Policy.

What Do We Do With Your Personal Information?

1. We will not use or disclose your personal information unless you have given your permission, except for the following purposes:

1.1 to assess, operate and improve this website and the services provided through it;

1.2 to keep you informed about us and our services;

1.3 to fulfill the ‘Get Quote’ service which requires us to pass your Personal information on to third party suppliers signed up to our service;

1.4 if we are required to disclose such Personal Information by any applicable law, regulation or legal process.

2. We will only share your Personal Information with carefully chosen, reputable and trustworthy third parties and use all reasonable precautions to ensure that only responsible third parties see your Personal Information. However, we are not responsible for any breach of security or act or omission of third parties who receive the Personal Information.

3. Your Personal Information may be used, transferred to or stored in countries outside your own. This privacy policy will apply to such Personal Information whether or not required under the laws of each country.

4. In addition to the use of your Personal Information as described above, we may also gather anonymous information which may be used by us or shared with third parties. This is information which does not identify you, but which may be helpful for marketing purposes or for improving this website or the services provided through it.

5. This website uses Cookies. Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes and they can make the World Wide Web more useful by storing information about your preferences on a particular site. The use of Cookies is normal practice in the industry and many major websites use them to provide useful features for their customers. Cookies do not personally identify users but they do identify a user's computer. Most browsers are initially set to accept Cookies. If you prefer, you can set your Internet browser to refuse Cookies.

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